The Carnation Platform

One connected system for the continuum of behavioral healthcare.

Carnation brings professional workflows, patient engagement, intelligent support, and connected-care capabilities into a unified platform designed around the relationship between clinician and patient.

Carnation

  • Clinical workflows
  • Care plans
  • Longitudinal care
  1. For clinicians Professional Platform
  2. Connecting both Shared Care Layer
  3. For patients Patient Companion
  • Patient engagement
  • Secure communication
  • Intelligent support

Connected-care capabilities Planned

Conceptual overview of the Carnation platform. Some capabilities shown are planned.

One care ecosystem

Built around both sides of care.

Behavioral healthcare does not happen only during an appointment. Carnation is designed to connect the professional experience with the patient's ongoing care experience.

For professionals

Professional platform

A clinical workspace for practitioners and care teams, designed to bring documentation, care planning, and patient context together in one place.

  • Clinical workspace
  • Structured documentation
  • Care-plan management
  • Patient overview
  • Longitudinal information
  • Workflow support
  • Practice-level capabilities

Connected by Carnation

For patients

Patient companion

A personal companion for the time between appointments, designed to keep patients connected to their care plan and their care team.

  • Personal care experience
  • Reflections and check-ins
  • Care-plan visibility
  • Progress and routine support
  • Communication touchpoints
  • Patient-controlled experience

For clinicians

A workspace designed around the clinical relationship.

Behavioral-health work is often spread across separate tools: notes in one place, schedules in another, care plans and patient updates somewhere else. Carnation's clinical workspace is intended to reduce that fragmentation by bringing relevant care information into one coherent view.

It is designed around the way clinicians already work, from preparing for a session to documenting it in a structured way, with the care plan and patient context close at hand.

  • Concept interface shown with sample data
  • No real patient information is displayed

Between visits

Care continues beyond the session.

Much of a person's care happens between appointments. The Carnation patient companion is designed as an extension of that care, connected to the plan agreed with their clinician rather than operating as a stand-alone wellness app.

Patients are intended to stay in control of their own experience: what they reflect on, what they choose to share, and how they stay in touch with their care team.

  • Daily reflections
  • Check-ins
  • Care-plan connection
  • Personal routines
  • Progress visibility
  • Care-team connection
  • Participation between visits

Intelligence with purpose

Technology that supports care — without replacing the clinician.

Carnation's intelligent capabilities are being designed to assist the people who deliver care. They are intended to help organize information, surface relevant context, reduce administrative friction, and support continuity, while clinical decisions remain with the clinician.

  • Context

    Bring relevant information into view.

    Help gather what a clinician needs before and during a session, so it is easier to find and review.

  • Continuity

    Help maintain useful context across the care journey.

    Help carry relevant context forward from one encounter to the next, so less is lost between moments of care.

  • Workflow

    Reduce repetitive administrative friction.

    Help with repetitive steps such as organizing documentation, so more attention can stay with the patient.

  • Engagement

    Support meaningful patient participation between visits.

    Support reflections, check-ins, and routines connected to the care plan, at a pace that suits the patient.

Continuity

Important context should not disappear between moments of care.

Forget Me Not is Carnation's approach to preserving meaningful context across the care journey, helping relevant information remain available when it matters.

It is intended to give clinicians and patients a clearer view of the journey over time, not only of the most recent session.

  • Longitudinal context
  • Meaningful milestones
  • Continuity across encounters
  • Patient journey visibility

Beyond software

A foundation for connected behavioral healthcare.

Carnation's architecture is being designed to support future connected-care capabilities, including relevant patient-generated information, presented in the context of a person's care.

These capabilities are planned and in development. They are not yet available, and no specific devices or integrations have been announced.

Built for healthcare

Trust belongs at the foundation.

Behavioral-health information is among the most personal information there is. Technology built for this setting requires careful attention at every level, from how a system is designed to how information is accessed and handled.

Carnation is being built with these considerations at its foundation. More detail about our approach will be shared on our Security page.

Areas of focus

  • Privacy Treating personal information with care and restraint.
  • Access control Limiting access to the right people, for the right reasons.
  • Secure architecture Considering security in the system's design, not after it.
  • Responsible information handling Deliberate practices for how information is used and kept.
  • Organizational safeguards Policies and processes that support the technology.

Built to scale with care

From individual clinicians to healthcare organizations.

Carnation is designed to grow with the setting it serves, from a single practitioner to organizations working across many teams and sites.

  1. Clinician

    Individual professionals

    A focused workspace for independent practice.

  2. Practice

    Growing behavioral-health practices

    Shared tools for small and growing care teams.

  3. Organization

    Clinics, hospitals, and care networks

    Coordination across departments, teams, and sites.

  4. Academic

    Universities and training environments

    Designed with teaching and training settings in mind.

  5. Enterprise

    Large-scale deployments and partnerships

    Arrangements shaped around organizational needs.

Plans for each setting will be detailed separately.

A more connected model of care

One platform. Two sides of care. One continuous relationship.

Bring clinicians, patients, and the broader care journey into a thoughtfully connected behavioral-health ecosystem.

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